Privacy Policy
This is the privacy policy from the Culinary Triangle Private Limited, the licensed owner of the brand THE MEAT CHOP. We are committed to respecting the privacy of the customers and protect user information. Reference to ‘us’, ’we’, ’our’ in this Privacy Policy refers to the company Culinary Triangle Private Limited and the brand ‘The Meat chop’. Reference to ‘you’ in this policy refers to the users of the website/mobile site/mobile apps of this brand. For convenience purposes, the word ‘platform’ is used to represent the website/mobile site/mobile apps of this brand.
What do we collect?
1. Information
When you place an order on our platform, we collect and store basic information such as your name, delivery address(es), email address and telephone number. We may also obtain certain information automatically during the time the user is logged on and off our website and the items searched by the user during that period. The information may include the details of the IP address, browser type, and other computer/mobile and connection information.
2. Cookies
Like other websites, we employ cookies to enhance the wholesome shopping experience of the users. This allows us to make the process of order placing hassle-free for you. This helps in identifying the user whenever they visit the platform next time and provide them with an easy and more personalized shopping experience.
How do we use them?
We use the information obtained from you for the processing of the orders such as passing on the mobile numbers to the Delivery team and for communication purposes in case of problems/grievances. You may receive emails regarding promotions or other information that can make your order placing much easier. You may opt-out of this whenever you feel to do so. The information can also be employed for market research or customer profiling and to ease your shopping by displaying your frequently ordered/desired items that may be in your best interest.
How do we keep them secure?
We employ a secure software server to encrypt the data that we get from the users to minimize the risk of misusing that information. We do not store the payment details of the users.
To whom we reveal them?
The details collected regarding the payments are directly sent to the bank/payment partners and are not stored in our databases. We may share your information with trusted third-party sources which may be beneficial to you. You can opt-out of this while unchecking on the relevant boxes at the time of giving consent to the privacy policy agreement. We may also disclose the data obtained from you in adherence to the applicable laws, regulations, or codes of conduct or whenever required by any competent authority to protect the rights of our customers.
Complaints
Your usage of our website gives consent to the process of collecting and handling the data obtained from you for the purposes mentioned in this statement. You may contact us at techsupport@themeatchop.in for any doubts/grievances regarding our privacy policy.
